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  • Introduction to REVE Chat
  • Integrations
    • Website
    • Social Media Channels
      • WhatsApp
      • Instagram Messaging and Comment
      • Facebook Messenger and Comment
      • Viber
      • Telegram
    • Direct Chat Page
    • Mobile SDK
      • Native Android SDK
      • Native iOS SDK
      • Flutter Android SDK
      • Flutter iOS SDK
      • React Native iOS SDK
      • React Native Android SDK
    • Email Integration
      • Forward emails to your REVE Chat tickets
      • Integrate Your Business Email
        • Connecting Gmail with POP/IMAP Settings
    • All Integrations
      • CRM Integrations
        • Pipedrive
        • Salesforce
        • HubSpot
        • MS Dynamics
        • Amo CRM
        • Agile CRM
        • Vtiger
        • Capsule
        • Infusionsoft (by Keap)
      • CMS Integration
        • WordPress
        • DotNet Nuke
        • Blogger
        • Joomla
        • Drupal
        • ModX
      • E-commerce
        • Shopify
        • Bigcommerce
        • WooCommerce
        • Prestashop
        • 3dCart
        • Pinnacle Cart
        • Corecommerce
        • BigCartel
        • ECWID
        • LemonStand
        • Ebay
        • Volusion
        • Americommerce
        • osCommerce
        • Magento
          • By Manual Code Injection
        • Zencart
        • XCart
        • OpenCart (V4.0.x)
          • OpenCart (Old Version Integration)
        • CSCart
        • Abantecart
      • Website Builder
        • Wix
      • Hosting Platform
        • Plesk
        • WHMCS
      • Analytics
        • Google Tag Manager
        • Google Analytics
    • Google Integration
      • YouTube Integration
      • Google Play Store
      • Google Business Account
  • Appstore
  • Customization
  • Inbox
    • Breaking Down of Single Inbox
    • Folders of Single Inbox
    • How Conversation Works!
    • Chat Monitoring for All Ongoing Agents' Chat
    • Chat History for All Closed Conversations
    • Proactive Chat Management
    • Voice & Video Call
    • Co-Browsing
    • How to use Shortcuts
    • Inbox Appearance
  • Contacts
    • Manage Your Contacts
    • Segments
  • WhatsApp Campaign
    • What is WhatsApp Campaign?
      • Broadcast: Send Campaigns
      • Templates: Create Campaign
  • Tickets
    • Set up your Ticketing email
    • Create Ticket
    • Knowing your Ticketing tables
    • Managing a Ticket
  • Chatbot
    • Bot Builder
      • Response Elements
        • Text Action
        • Quick Reply Action
        • Carousel Action
        • Button Action
        • Send Email
      • Data Collection
        • Ask Name
        • Ask Phone
        • Ask Email
        • Ask Question
        • Ask OTP
        • Ask File
        • Ask Date
        • Ask Time
        • Forms
        • Ask Number
      • Media
        • Image Action
        • Audio Action
        • Video Action
        • File Action
      • Workflow Action
        • Condition Action
        • Chat Transfer Action
        • Close Chat
        • Appointment Action
        • Attribute Action
        • Business Hour
        • System Attributes
      • Advanced Action
        • Salesforce Bot Action Manual
        • API Connector
        • Goal
        • Dynamic Data
    • Brain AI
      • ChatGPT Integration
    • Settings
      • Bot Profile
      • General Settings
      • Webhook
    • Training
      • Intent Sample
      • Sentiment
      • Synonyms
      • FAQ
      • Untrained
      • Trained
      • Bulk Training
    • Multilingual Bot
  • Reports
    • Summary
    • Chat Satisfaction
    • Chatbot Report
      • Bot Engagement
      • Flow Engagement
      • Goal Analysis
    • Agent Analytics
      • Agent Activity
      • Agent Performance
      • Metrics
      • SLA Breach Analysis
    • Visitor Analytics
    • Enterprise Report
      • Daily Agent Performance
      • Hourly Agent Performance
      • Daily Group Performance
      • Traffic Analysis Report
      • First Response Time
  • User Profile
    • Billing
    • Help & Feedback
  • Settings
    • General Settings
      • Auto Triggers
      • Forms
        • Pre Chat Form
        • Post Chat Form
        • Custom Forms
          • Advanced Forms
        • Ticket Forms
      • Canned Responses
      • Custom Attributes
      • Call Recording
      • Tags
      • Appointment
      • Departments
      • Chat Transcript Forwarding
      • Ban Visitor
      • Trusted IP & Domain
      • Business Hour
    • Chat Widgets
      • Appearance
      • Custom Message
      • Widget Features
      • Forms
      • Code Snippet & Quick Share
    • Ticketing
      • Email Templates
      • Status Management
    • Agent Management
      • Agents
      • Departments
      • Role Management
    • API Settings
      • Json Parse Format
    • Scripts
    • SLA Policy
    • Routing Policy in REVE Chat
      • Chat Routing
      • Advanced Routing
    • Other Settings
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  1. Tickets

Set up your Ticketing email

This article explains how to set up and start using REVE Chat ticketing system.

PreviousTemplates: Create CampaignNextCreate Ticket

Last updated 4 months ago

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You can integrate REVE Chat across all business channels and platforms with just a few clicks to bring all customer communication under one single place. REVE Chat ticketing system comes in handy when your customer problems need more time to resolve than in live chat solution.

How to start using REVE Chat Tickets?

You have to complete few simple steps to set up your ticketing email. If you haven't create any email for your tickets, then you will get notified in the system. Click on the 'Integrate Now' button.

Now to integrate ticketing email.

Once you finished setting up your email for ticketing, you can use this email to forward customer problems from your email by forwarding email in the REVE Chat Ticketing email.

Any questions? Please email us at or .

follow the steps mentioned here
Read how to automatically send emails from your email clients to REVE Chat Tickets.
issue.support@revechat.com
scan to chat with us
How to start using REVE Chat Ticketing System?
Setup Email Integration
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