Ask OTP

Used to collect OTP from visitor/ Customer

This action is used to collect OTP sent to visitor/ customer's phone or email. In the text box, users have to provide a text message asking for the OTP.

Number of repeat is the number the chatbot will try when a customer fails to provide a correct code for the first time. We can change the message that will be shown every time the validation fails.

We can direct visitors to different nodes based on the validation. We can transfer the chat to a new node when the validation has failed & the number of repeat is also reached ( chatbot will give user certain amount of tries to provide a valid number). And if the validation was successful, we can take the visitor to another node

The visitor's response will be saved in an attribute they select.