Telegram
Telegram Integration with the REVE Chat Omnichannel Platform.
Last updated
Telegram Integration with the REVE Chat Omnichannel Platform.
Last updated
Manage your customer queries coming from Telegram messenger from REVE Chat dashboard.
Allow different businesses to send confirmation of sales, updated and more information direct to customers via telegram app.
Engage with your Telegram messenger users with feature rich messaging experience in different file formats like .DOC, .MP4, .ZIP, .PDF etc.
Increase your team productivity by managing multiple channels including Telegram from one platform.
Login into REVE chat Dashboard
Navigate to the integration from the left nav bar( yellow box). From there go to social media tab(purple box). There at the bottom you will find the Telegram option available for you(if it is not integrated you will not see the green tick). Enter your Telegram bot token you have received from @BotFather in the input field(green box) and click the Connect with telegram button
3. Your added tokens will be available below(green box).
To stop getting messages via telegram, remove your bot from added list by select bot and clicking Delete.
Visitors who have telegram account can message any of your bots you have added in dashboard.
The messages will be routed to dashboard agents who has/have registered those bots in their dashboard.
Visitors can easily find those messaging medias(bots) by searching in search box of telegram app.
This whole telegram messaging app integration process gives your business a different way to easily talk to your customer with various benefits like increase sales, customer satisfaction, simplified team communication, encourage agents to collaborate on customer conversations and more.
Any questions? Please email us at issue.support@revechat.com or scan to chat with us.
