Product Guide
APIsProductUpdatesPricingFAQs
  • Introduction to REVE Chat
  • Integrations
    • Website
    • Social Media Channels
      • WhatsApp
      • Instagram Messaging and Comment
      • Facebook Messenger and Comment
      • Viber
      • Telegram
    • Direct Chat Page
    • Mobile SDK
      • Native Android SDK
      • Native iOS SDK
      • Flutter Android SDK
      • Flutter iOS SDK
      • React Native iOS SDK
      • React Native Android SDK
    • Email Integration
      • Forward emails to your REVE Chat tickets
      • Integrate Your Business Email
        • Connecting Gmail with POP/IMAP Settings
    • All Integrations
      • CRM Integrations
        • Pipedrive
        • Salesforce
        • HubSpot
        • MS Dynamics
        • Amo CRM
        • Agile CRM
        • Vtiger
        • Capsule
        • Infusionsoft (by Keap)
      • CMS Integration
        • WordPress
        • DotNet Nuke
        • Blogger
        • Joomla
        • Drupal
        • ModX
      • E-commerce
        • Shopify
        • Bigcommerce
        • WooCommerce
        • Prestashop
        • 3dCart
        • Pinnacle Cart
        • Corecommerce
        • BigCartel
        • ECWID
        • LemonStand
        • Ebay
        • Volusion
        • Americommerce
        • osCommerce
        • Magento
          • By Manual Code Injection
        • Zencart
        • XCart
        • OpenCart (V4.0.x)
          • OpenCart (Old Version Integration)
        • CSCart
        • Abantecart
      • Website Builder
        • Wix
      • Hosting Platform
        • Plesk
        • WHMCS
      • Analytics
        • Google Tag Manager
        • Google Analytics
    • Google Integration
      • YouTube Integration
      • Google Play Store
      • Google Business Account
  • Appstore
  • Customization
  • Inbox
    • Breaking Down of Single Inbox
    • Folders of Single Inbox
    • How Conversation Works!
    • Chat Monitoring for All Ongoing Agents' Chat
    • Chat History for All Closed Conversations
    • Proactive Chat Management
    • Voice & Video Call
    • Co-Browsing
    • How to use Shortcuts
    • Inbox Appearance
  • Contacts
    • Manage Your Contacts
    • Segments
  • WhatsApp Campaign
    • What is WhatsApp Campaign?
      • Broadcast: Send Campaigns
      • Templates: Create Campaign
  • Tickets
    • Set up your Ticketing email
    • Create Ticket
    • Knowing your Ticketing tables
    • Managing a Ticket
  • Chatbot
    • Bot Builder
      • Response Elements
        • Text Action
        • Quick Reply Action
        • Carousel Action
        • Button Action
        • Send Email
      • Data Collection
        • Ask Name
        • Ask Phone
        • Ask Email
        • Ask Question
        • Ask OTP
        • Ask File
        • Ask Date
        • Ask Time
        • Forms
        • Ask Number
      • Media
        • Image Action
        • Audio Action
        • Video Action
        • File Action
      • Workflow Action
        • Condition Action
        • Chat Transfer Action
        • Close Chat
        • Appointment Action
        • Attribute Action
        • Business Hour
        • System Attributes
      • Advanced Action
        • Salesforce Bot Action Manual
        • API Connector
        • Goal
        • Dynamic Data
    • Brain AI
      • ChatGPT Integration
    • Settings
      • Bot Profile
      • General Settings
      • Webhook
    • Training
      • Intent Sample
      • Sentiment
      • Synonyms
      • FAQ
      • Untrained
      • Trained
      • Bulk Training
    • Multilingual Bot
  • Reports
    • Summary
    • Chat Satisfaction
    • Chatbot Report
      • Bot Engagement
      • Flow Engagement
      • Goal Analysis
    • Agent Analytics
      • Agent Activity
      • Agent Performance
      • Metrics
      • SLA Breach Analysis
    • Visitor Analytics
    • Enterprise Report
      • Daily Agent Performance
      • Hourly Agent Performance
      • Daily Group Performance
      • Traffic Analysis Report
      • First Response Time
  • User Profile
    • Billing
    • Help & Feedback
  • Settings
    • General Settings
      • Auto Triggers
      • Forms
        • Pre Chat Form
        • Post Chat Form
        • Custom Forms
          • Advanced Forms
        • Ticket Forms
      • Canned Responses
      • Custom Attributes
      • Call Recording
      • Tags
      • Appointment
      • Departments
      • Chat Transcript Forwarding
      • Ban Visitor
      • Trusted IP & Domain
      • Business Hour
    • Chat Widgets
      • Appearance
      • Custom Message
      • Widget Features
      • Forms
      • Code Snippet & Quick Share
    • Ticketing
      • Email Templates
      • Status Management
    • Agent Management
      • Agents
      • Departments
      • Role Management
    • API Settings
      • Json Parse Format
    • Scripts
    • SLA Policy
    • Routing Policy in REVE Chat
      • Chat Routing
      • Advanced Routing
    • Other Settings
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  • Desktop Widget
  • Mobile Widget

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  1. Settings
  2. Chat Widgets

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PreviousChat WidgetsNextCustom Message

Last updated 2 months ago

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Desktop Widget

This is the place where an administrative user can customize the chat widget based on the business need and preview at the right side of the screen, changing theme color, providing welcome message, adding brand logo(to be shown on the widget), selecting of widget style, icon of the widget and size, shape of the button, language of the chat, area of button placement, eye catcher, and few more customizations for mobile widget.

Users can now enable the all new ticketing widget for their visitors to create, view & track created ticket's status.

Mobile Widget

Clicking on the 'Mobile Widget Customization' will show you the list of customization items for mobile screen. By default it will show same as desktop, however, you can make changes as necessary for your mobile browser visitors. You can change the chat button shape, upload separate sized button for mobile. You can also use different button position for mobile screen.

Addition to these, you can also decide if you want to hide the widget for mobile and tablet screens. You can also hide the for mobile screens that you've configured for desktop screen.

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