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On this page
  • About OpenCart
  • REVE Chat integration process:
  • Layout customization
  • Benefits

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  1. Integrations
  2. All Integrations
  3. E-commerce

OpenCart (V4.0.x)

OpenCart Ecommerce Integration with the REVE Chat Omnichannel Platform.

PreviousXCartNextOpenCart (Old Version Integration)

Last updated 8 months ago

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About OpenCart

OpenCart is a PHP based shopping cart software. To get started, all you need to do is simply install, choose the preferred template and add your product offerings. That’s it! You are ready to sell online.

If you have created your online store on the OpenCart platform and want to offer live chat assistance to your website visitors then REVE Chat is the perfect one. REVE Chat has come up with its own live chat plugin for OpenCart platform.

For using REVE Chat on your website, first and then follow some simple steps for OpenCart integration.

REVE Chat integration process:

Visit www.opencart.com and then click on the ‘Extensions’ Tab. On the ‘Extensions’ page, search for ‘REVE Chat’ or to go to the REVE Chat extension page directly, .

● Next, download the REVE chat extension (REVE Chat OpenCart 4.0.x) and extract the zipped file ( revechat.ocmod.zip) .

  1. Go to the extension installer page at extensions > installer

  2. upload revechat.ocmod.zip file which you have downloaded. If name is changed after download, rename accordingly revechat.ocmod.zip.

  3. Click install button to complete installation

  4. Go to Extension>Modules form your OpenCart Administration panel.

  5. Scroll down to reve chat module and click "Install"

  6. After the successful installation, click "Edit".

  7. Fill in the form to Login / sign up to your REVE Chat account and click on "Submit".

Layout customization

  1. Now, we have to include revechat in layout pages where we want to show the reve chat plugin.

    Go to the design -> layouts list

  2. Edit the layout where you want to revechat, for example if you want to show the chat widget in the home page then you have to include revechat in the home layout. If you want to show the chat widget in the checkout page you have to include revechat in the checkout layout.

    Below picture shows how we can add reve chat in the home page customizing the home layout.

  3. Visit the website to check if reve chat widget is available there

Benefits

  • OpenCart Live chat Extension integration helps you to interact with eCommerce store visitors in real-time.

  • Live chat extension can also be used to provide instant assistance and offers to boost online sales conversions.

  • Proactive chat triggers are helpful for live chat agents to initiate the communication with website visitors boosting customer engagement.

  • These triggers can be a product detail page visit or cart page at the time of check out or amount of time spent on a particular page.

  • If a customer returns to your website and chats again, our live chat app can track it and will show you the chat history.

  • You can integrate live chat with your Facebook page messenger as well. This will help you provide better support to your customers.

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