Voice & Video Call
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Last updated
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Step 1: In order to enable a video chat solution, you have to log in to your dashboard -> click the Customization menu -> go to Widget Features option.
Step 2: Enable the Voice & Video call option -> Save the changes by clicking the Save option at the bottom of the page.
When your agent initiates video chat and the visitor accepts it, the icon appears on the top right side of the chat window.
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