REVE Chat V5.6.0
Last updated
Last updated
24 May, 2025
Ticket Dashboard: Get a quick and clear overview of your ticketing operations — track tickets by status, priority, and assignment at a glance.
Advanced Agent Reporting: Dive deeper into agent performance with actionable insights like response time, resolution time, and ticket handling efficiency.
Ticket Segmentation: Organize tickets more effectively by creating custom folders based on specific attribute values.
Advanced Filtering: Easily locate the right tickets by applying multiple filters across any folder for faster navigation and response.
Easily migrate and manage tickets by uploading them in bulk — streamline your transition from other systems and save valuable time.
A overall small UI/UX change in the ticket folder panel
Seamless & easy to ticket attributes
