REVE Chat V5.0.0
Last updated
Last updated
2 October, 2024
Enhance User Experience: Deliver faster, more accurate answers with a trained AI knowledge base.
Improve Boost Efficiency: Automate responses to open-ended queries, reducing manual effort.
Seamless Hybrid Chatbots: Combine rule-based flows with AI intelligence for comprehensive customer support with the help of the new action.
Simplified Training: Use documents and web links to train & tailor the knowledge base to your business needs.
Intuitive Form Builder: Quickly create forms using easy drag-and-drop elements tailored to your unique business needs.
Effortless Data Collection: Seamlessly gather information from users through chatbot and live chat forms.
Enhanced Efficiency: Automate data collection and improve response times with real-time data capture.
Advanced API Integration: Dynamically connect form components to your existing systems for smooth data processing.
Streamlined Bot Creation Easily design and customize your chatbot with our intuitive flow builder, simplifying the process from start to finish.
Drag-and-Drop Interface Build complex chatbot workflows with ease using our visual drag-and-drop interface, allowing for faster setup and real-time updates.
Flexible Action Integration Add multiple actions—like messages, forms, and custom API calls—directly into your flow to create seamless user journeys.
Conditional Logic Personalize conversations with advanced logic that adapts to user inputs and behavior for a more interactive experience.
Organized Action Categories Easily navigate through chatbot actions, now categorized by type, allowing for quicker and more efficient bot-building.
Real-Time Data Integration Enhance your chatbot’s capabilities by incorporating live data into conversations, delivering up-to-the-minute responses for more personalized user experiences.
Adaptive Conversations With dynamic actions, your chatbot can process, and display data in real time, making interactions more responsive and context-aware.
Tailored User Journeys Automatically adjust responses based on the latest information, ensuring that users always receive accurate and relevant details during their chat sessions.
Seamless Data Flow Integrate dynamic data with external systems, APIs, and databases to keep conversations fluid, relevant, and valuable.
Personalized Business Hours Now you can set custom business hours directly in your settings, tailoring chatbot and live chat responses to match your availability.
Automated Workflow Based on Hours Automatically route visitors to specific actions like live chat transfers during working hours, or provide automated messages when your team is offline.
Seamless User Experience Ensure your customers receive timely responses with workflows that adjust based on your business hours—keeping interactions smooth and efficient at all times.
Flexible Scheduling Set different hours for different days or special occasions, ensuring your chatbot adapts to your specific business needs.
Customizable SLA Timelines Now, set your own Service Level Agreements (SLA) to ensure response times that align with your specific business requirements.
Flexible Response Targets Define different SLA goals for various customer segments, chat types, or support priorities, ensuring the right level of service for every interaction.
Real-Time Tracking Monitor SLA performance in real time, helping you stay on top of response commitments and adjust workflows to meet your targets.
