Quick Reply Action
You can use the quick reply action to guide your visitor/ customer's queries in chatbot.
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You can use the quick reply action to guide your visitor/ customer's queries in chatbot.
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Similarly to the question action we need to add a message in the text box for the visitor/ customer. You can as much as 11 quick reply buttons in each action.
To add a quick reply button, you must add a title and select a node where the visitor will be directed if he clicks that button. If you want you can assign a value to each button and the button value will saved in the attribute. The button value can allow you to direct your visitor/ customer using the condition action.
An example of a quick reply action is given below:
