Quick Reply Action

You can use the quick reply action to guide your visitor/ customer's queries in chatbot.

Similarly to the question action we need to add a message in the text box for the visitor/ customer. You can as much as 11 quick reply buttons in each action.

To add a quick reply button, you must add a title and select a node where the visitor will be directed if he clicks that button. If you want you can assign a value to each button and the button value will saved in the attribute. The button value can allow you to direct your visitor/ customer using the condition action.

An example of a quick reply action is given below: