Widget Features

This is the panel that gives administrator to give further option to customize the system.

Live Chat Features

• Voice Call

• Video Call

• Disable Visitor's Camera

• Screen Sharing

• Co Browsing

• Co Browsing by Code

Bot Navigation Features

• Human Handover

• Direct Voice Call with Agent

• Direct Video Call with Agent

Other Features

• Queuing

• Chat Acceptance Time

• Average Queue Time

• Sneak Peek

• Email Chat Conversation

• Auto Email Chat Transcript

• Print Chat Conversation

• Chat auto accept

• Enable proactive click to call

Any questions? Please email us at [email protected]