Departments

From Settings> Agent Management> Departments, users can add & manage departments easily. The user will also have a overview of all created departments and agents assigned to them.

Departments

To add departments, click the "Add Department" button. A pop-up will appear, where the user has to provide-

• Department Name(mandatory)

• Assign Agents(mandatory)

• Description

Any questions? Please email us at [email protected] or scan to chat with us.