Chat Form

There are 2 types of form API.

  • Pre Chat Form API: Using this API Developer can set Online Pre Chat form data. Such as user name, email and contact number.

  • Offline Message Form API: Using this API Developer can set offline Pre Chat form data like name, email, contact number, subject and message.

API call should be placed always bellow the REVE Chat script and Wrapped within

DEFINITION
$_REVECHAT_API(function(){ … });

Table

Method
Description

setName

set Visitor Name

setEmail

set visitor email address

setContact

set visitor contact no

setSubject

set subject of offline message

setMessage

set predefined offline message

Pre Chat Form

INSTRUCTION
function setName(name)
set the visitor name.

function setEmail(email)
set the visitor email address.

function setContact(contact)
set the visitor contact number.

How to Run Code

<script type="text/javascript"> 

	$_REVECHAT_API(function()
	{
		$_REVECHAT_API.Form.Online.setFormInfo('name', 'email', 'phoneNo');


	});
</script>

Offline Message Form

INSTRUCTION
function setName(name)
set the visitor name.

function setEmail(email)
set the visitor email address.

function setContact(contact)
set the visitor contact number.

function setSubject(subject)
set the subject of the message.

function setMessage(message)
set the offline message.

How to Run Code

<script type="text/javascript">
	$_REVECHAT_API(function() 
	{
		$_REVECHAT_API.Form.Offline.setName('john');

	});
</script>

Enable/Disable Pre-Chat Form

DEFINITION
 → Insert chat script into website first
 → insert following html code into your website as needed
Paste following code snippet into webpage

$_REVECHAT_API(function()
{
   $_REVECHAT_API.Form.Online.enableOrDisableForm(true);
});
</script>

Any questions? Please email us at support@revechat.com

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